Truelingo Translate App Privacy Policy

Last Updated: October 19, 2025

This Privacy Policy describes how Truelingo Translate ("we," "us," or "our") collects, uses, and discloses information when you use our mobile application, Truelingo Translate (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use the App.

1. Information We Collect

We collect different types of information for various purposes to provide and improve our App and services to you.

a. Information You Provide

Text and Voice Translations: When you use Truelingo to translate text or speech, we process this information to provide you with accurate translations. Your translations are processed in real-time and are not stored on our servers.

b. App Usage Information

To improve your experience, we collect basic information about how you use the app, such as:

  • Which features you use most often
  • The languages you translate between
  • App performance and crash data to help us fix bugs

This information is collected anonymously and helps us make Truelingo better for everyone.

2. How We Use Your Information

We use your information to:

  • Provide translations: Process your text and voice inputs to deliver accurate translations
  • Improve the app: Understand what features work well and fix issues
  • Keep the app secure: Detect and prevent problems or misuse

3. Your Privacy Matters

We don't store your translations. When you translate text or use voice input, we process this information in real-time to give you results, but we don't save your translations or voice recordings on our servers.

Voice translations: When you speak into the app, your voice is converted to text instantly and then discarded. We never keep recordings of what you say.

4. Sharing Your Information

We only share your information when necessary:

  • Service providers: We work with trusted companies that help us deliver translations and keep the app running smoothly. They're required to keep your information private and secure.
  • Legal requirements: We may need to share information if required by law.
  • Anonymous data: We may share statistics about how people use the app, but this information never includes anything that can identify you personally.

5. Keeping Your Information Safe

We take security seriously and use industry-standard practices to protect your information. However, no system is completely secure, so we can't guarantee absolute security.

6. Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll update the date at the top of this page. We encourage you to check back periodically to stay informed about how we're protecting your privacy.

7. Contact Us

Have questions about privacy or how we handle your information? We're here to help.

Email: truelingoapp@gmail.com