Last Updated: July 11, 2025
This Privacy Policy describes how Truelingo Translate ("we," "us," or "our") collects, uses, and discloses information when you use our mobile application, Truelingo Translate (the "App").
By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use the App.
1. Information We Collect
We collect different types of information for various purposes to provide and improve our App and services to you.
a. Information You Directly Provide
Text Input: When you type or paste text into the App for translation, this text is processed to provide the translation service.
Voice Input: If you use the voice input feature, your spoken words are converted to text for translation. This audio data is processed as described below.
b. Information Automatically Collected
When you access and use the App, we may automatically collect certain information from your device, including:
Device Information: Information about your mobile device, such as the device model, operating system version, unique device identifiers, and mobile network information.
Usage Data: Information about how you use the App, such as the features you access, the frequency of translations, the languages you translate, and the duration of your sessions.
Analytics Data: We may use third-party analytics tools (e.g., Google Analytics for Firebase) to collect anonymous data about App usage and performance, including crash reports. This helps us understand how users interact with our App and identify areas for improvement.
2. How We Use Your Information
We use the collected information for the following purposes:
To Provide and Maintain the App: To deliver the core translation functionality, including processing your text and voice inputs to provide accurate translations.
To Improve the App: To understand usage patterns, fix bugs, enhance performance, and develop new features for the App. This may involve analyzing aggregated and anonymized usage data.
For Analytics and Research: To monitor the effectiveness of our App and understand user demographics and behavior.
To Ensure Security: To detect, prevent, and address technical issues or fraudulent activities.
3. How We Handle Voice and Audio Data (RECORD_AUDIO Permission)
The Truelingo Translate App requests the android.permission.RECORD_AUDIO permission to enable the voice input feature.
Purpose: This permission is used solely to capture your spoken words for the purpose of converting them into text for translation.
Processing: Your audio input is sent to a third-party speech-to-text service for real-time transcription.
Storage: We do not store your raw audio recordings or transcribed text inputs on our servers after the translation is provided. The data is processed ephemerally to deliver the translation service and is not retained.
4. How We Share Your Information
We may share your information in the following limited circumstances:
With Third-Party Service Providers: We may share information with third-party companies and individuals who perform services on our behalf, such as cloud hosting providers, translation API providers (for text and speech-to-text processing), and analytics providers. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: If Truelingo Translate is involved in a merger, acquisition, or asset sale, your information may be transferred as a business asset. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.
Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for various purposes, including business or research.
5. Data Security
The security of your information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Data Retention
As stated in Section 3, we do not store your raw audio recordings or transcribed text inputs on our servers after the translation is provided. Automatically collected usage and analytics data is retained for a period necessary to fulfill the purposes outlined in this policy, typically in an aggregated and anonymized form.
7. Children's Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@truelingo.app